Privacy Policy

1. Introduction

ClearPath SA respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This website and related services are operated under Mckia Distributors Holdings and its associated service divisions.

By using this website and submitting your information, you consent to the collection and use of your information as outlined in this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Full names
  • Contact numbers
  • Email addresses
  • Passport or ID-related information
  • Police clearance and document information
  • Courier and delivery details
  • Communication records via WhatsApp, email, or contact forms

Information is collected only when voluntarily provided by clients for service-related purposes.

3. How Your Information Is Used

Your information may be used to:

  • Process police clearance applications
  • Coordinate apostille and attestation services
  • Arrange certified translations
  • Facilitate courier deliveries
  • Communicate updates regarding your application or request
  • Improve customer support and service delivery

4. POPIA Compliance

ClearPath SA processes personal information in accordance with the Protection of Personal Information Act (POPIA).

We are committed to:

  • Processing information lawfully and responsibly
  • Protecting confidential client information
  • Limiting access to authorised personnel only
  • Preventing unauthorised disclosure or misuse of information

5. Sharing of Information

Your information may be shared only where necessary with:

  • SAPS
  • DIRCO
  • Embassies or consulates
  • Certified translation providers
  • Courier companies
  • Government or verification authorities

We do not sell or intentionally distribute personal information to unrelated third parties.

6. Data Security

Reasonable technical and administrative measures are used to protect personal information against:

  • Loss
  • Unauthorised access
  • Disclosure
  • Misuse
  • Alteration

While every effort is made to secure information, no online transmission or storage system can be guaranteed to be completely secure.

7. Cookies & Website Usage

This website may use cookies or analytics tools to improve website performance and user experience.

Users may disable cookies through their browser settings if preferred.

8. Retention of Information

Personal information and documents may be retained for operational, legal, compliance, or record-keeping purposes where required.

9. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information where legally permissible
  • Withdraw consent where applicable

Requests may be submitted using the contact details below.

10. Contact Information

For privacy-related queries, please contact:

ClearPath SA
Email: info@clearpathsa.co.za
WhatsApp: +27 62 313 9099

11. Updates to This Policy

ClearPath SA reserves the right to update this Privacy Policy at any time. Updated versions will be published on this website.